The-Mumbai-dabbawalas-with-greater-value-than-six-sigma
The dabbawalas may be semi-literate, but their efficient delivery and time management skills would shame some professionally managed corporations. The American business magazine Forbes has given a six-sigma performance rating to them. The dabbawalas were also featured in a BBC documentary.
More than 200,000 lunch boxes are transported to and fro every day by a dabbawala.